The Ministry of Health’s Healthcare Performance Group employs Clinical Quality Indicators to fulfill one of its key objectives of monitoring and assessing the clinical performance of hospital institutions so as to facilitate continuous quality improvement and benchmarking.
By adopting and tracking Clinical Quality Indicators, the results can be used to compare or benchmark information related to clinical care. Possible problems and/or opportunities for improvement are flagged out within the organisation. The data can help to highlight problem areas in clinical performance, inform or drive quality improvement activities, prompt reflections on clinical practice, ensure proper channeling of resources and identify important issues for further research. Valid and reliable data concerning desired and undesired results play an important role in a comprehensive monitoring and evaluation system. http:///about-us/clinical-outcomes/hospital-wide-
Experts suggest there is no single method to measure hand hygiene compliance without human bias (direct observation) or without behavior detail (product usage measurement) (Haas & Larson, 2008; Boyce, 2008)