In a 1981 article entitled "The truth about Unix: The user interface is horrid "  published in Datamation , Don Norman criticized the design philosophy of Unix for its lack of concern for the user interface. Writing from his background in cognitive science and from the perspective of the then-current philosophy of cognitive engineering ,  , he focused on how end users comprehend and form a personal cognitive model of systems--or, in the case of Unix, fail to understand, with the result that disastrous mistakes (such as losing an hour's worth of work) are all too easy.
Format for entries: A single space is used after any punctuation mark. When dividing a long word or URL onto two lines, put hyphen, slash, or period at the end of the line. Do not add a hyphen to a URL that was not originally there. Never begin a new line with a punctuation mark. Double-space all lines in a bibliography entry. Do not indent the first line of a bibliography entry, indent second and subsequent lines 5 spaces, or 1/2″ ( cm) from the left margin. Please see Chapter 11. Guidelines on How to Write a Bibliography for details.